Director of Communications Downtown

Director of Communications

Full Time (40+ hours/week) • Downtown

Job Title:
Director of Communications 
FLSA Status: Exempt 
Salary Range: Approx. $90,000 - $130,000/year
Reports to: Executive Director
Work Hours: Full-Time
Date: January 1, 2024

Position Summary
The Director of Communications at Redeemer Downtown (RDT) oversees all external and internal communications for the church. As part of the Executive Leadership Team, this is a strategic hire that will enable us to embody and invite others into our vision to be a community experiencing renewal by the Gospel, raising up generations of disciples, living for Jesus in the city.


Strategy and Brand Management:
  • Serve as gatekeeper for Redeemer Downtown’s visual identity, branding and style guide, providing regular feedback and training to all staff creating content for their ministry areas and departments
  • Develop and maintain a set of guidelines for interacting with followers to build connections among congregants in the digital space
  • Oversee and execute an annual multi-faceted strategic communication plan for both an internal audience (congregation) as well as an external audience (greater NYC)
  • Develop and execute PR strategy, identifying new channels to promote the church's ‘gospel engaging culture’ content
  • Develop a communications strategy (digital and print) to disseminate Redeemer Downtown’s distinctive ‘gospel engaging culture’ content into the city and, in time, across the US, and the globe. This content distribution would focus both on discipleship resources for Christians and resources to engage those who aren’t Christians.
  • Serve as gatekeeper and editor for all church-wide communications via emails, pastoral letters from the Senior Pastor and other pastors, congregational meetings, and oversight of social media and the website
  • Serve as super admin on the Brand Management Software system, ensuring all brand assets and templates remain up-to-date and used effectively by the RDT team
  • Manage Communications Specialist as they work with all ministry departments to ensure ministry-specific communications and design collateral while adhering to the communication guidelines of RDT and the individual departments
  • Serve on the Executive Leadership Team as RDT’s resident communications expert
  • Manage the Communications Specialist to implement Sunday service communications (ads, bulletins, slides, announcements, posted signage, etc.), general maintenance of RDT platforms (website using CMS, Webflow, and app), general church-wide emails, event assets and collateral, social media content production and posting, graphic design, photography, print, and video
Platforms and Content Creation: 
  • Manage and lead the creation and implementation of a new app for congregants
  • Work with in-house IC graphic designer to create branding for all church-wide events and large strategic initiatives.
  • Oversee and manage the creation of the annual ministry report (similar to an annual report) and congregational meeting slide decks
  • Manage the Redeemer Downtown website, including online demand generation through SEO and SEM, building new webpages as needed, and doing regular personal training in Webflow University
  • Oversee all media projects, including storyboarding, photo, video, social content, script creation, etc. 
  • Develop a paid advertising social strategy to reach new new potential markets
  • TouchPoint database power-user regarding communications, including building and editing email templates for all dept. and ministries and providing employees with training


  • Bachelor's degree in advertising, journalism, communications, creative writing, related field or equivalent training/experience 
  • 5 to 7 years of experience in a communications role, 3 years as senior 
  • Previous management experience 
  • Strong understanding of social and media marketing, website technology, and CMS 
  • Strong creative abilities and previous design experience 
  • Experience with and basic understanding of web development 
  • Strong ability to write or edit delicate or sensitive copy 
  • Strong ability to work on multiple projects, people, and deadlines in a fast-paced, gracious, and joyful environment 
  • Ability to maintain sensitive information 
  • Previous Executive Leadership experience a plus 
  • Strong project management, organization, and time management skills 
  • Superb ability to take an idea from concept to completion.
  • Ability to successfully negotiate and collaborate with contractors (i.e. video, photo, graphic
    design) and keep them on task
  • Ability to effectively communicate with key stakeholders both internally and externally
  • Background working in a non-profit/ministry/church organization a plus
  • Strong alignment with Redeemer Downtown’s mission, vision, values, tone, and brand
  • Flexible and adaptable with a strong bent towards innovation and a fail fast mentality;
    open to receiving and giving feedback and must have a positive and humble attitude.
  • Excellent teamwork skills and able to work in a highly collaborative environment across
    different teams
  • Deep understanding of the culture of urban, family-centered, twenty and
    thirty-something professionals, and ministers with the ability to view all communications
    with an outward face that prioritizes evangelism

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill set; experience and training; licensure, certifications, and ordination; and other organizational needs.

Compensation: $90,000.00 - $130,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

(if you already have a resume on Indeed)

Or apply here.

* required fields


U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.